Dear Sir / Madam,
I am Mr. Kirtiwan Khare regular user of IRCTC.CO.IN from last 10 years, and I am very much regret to inform that from last 6 to 8 Months I tried to book Tatkal Tickets, but every time I face following problem;
1. Hang while opening of site
2. Hang while searching of Train
3....
more... Service Get Unavailable at the time entering of Credit Card No.
4. from Payment Getway, also it's just shows Error 200
I am just not understand why you have created this facility of booking Railway Tickets on-line, when you are not able to provide proper service to common person, also I am frequent traveler Railway, and IRCTC say's I have only quota of 10 Tickets per Month...? The way which you can banned the Agent to booked tickets through IRCTC website are available but instead of that you are creating problem to common person like us. Since my job demand to travel across the India any time any where I am not able to booked Tatakal Ticket OR not able to book more than 10 Ticket per month.
I have also seen above mentioned problem normally in the morning from 9:55Am to 10:45Am, and with this time all the tickets of Tatkal Quota gets book...? amazing...? and it is unbelievable... any Train any Destination you just can not book ticket in Tatkal between above time yest but if we go through Agent we get Tatkal Confirm Ticket...!, it seams the website which is launch for railway ticket booking is for only Agent's and not for common person, they must go to the Railway Counter early morning, stood in the Que and if luck is with them then and then only they will get the ticket.
Further I am also register user of SUBHYATRA, but I just cannot able to book the ticket when it is required, how my YATRA would be SUBHA...? and more over you are saying common person can book only 10 Tickets per months...! what is the logic behind that...? even after that also Agents are playing with the IRCTC and they are making money by booking Tickets for any Destination any Time..? Is really India is Shining....!
I hope you will try to sort out the above mentioned issue and we, common person can use more IRCTC facility and you can really Shine the India......
With regards
Kirtiwan Khare
98 90 67 66 42